Shipping policy

Discover Our Shipping Times

At Lumic, we understand that fast shipping is essential for a seamless customer experience. We are committed to processing and delivering your orders as quickly as possible.

Our Shipping Process Involves Two Steps:

Processing Time:

Our processing time is quick and efficient, including verification, customization, and quality control of your order. To ensure responsiveness, we commit to a maximum processing time of 48 hours.

Shipping Time:

Your order will be delivered by a reliable courier service, ensuring receipt within 3 Days working days after dispatch. We trust this proven method for its reliability and speed.

For Orders in the United States:

All orders are shipped from our warehouse in the United States. If a product is on pre-order, the estimated shipping date is clearly indicated on our site for complete transparency.

Order Tracking:

For complete transparency and quality assurance, each order is provided with a tracking number, ensuring real-time tracking. You will receive your tracking information by email within 24 to 72 hours after your standard order has been dispatched. For pre-orders, the tracking number will be sent to you on the day the item is shipped.

If you have not received your tracking information within the mentioned time frame, please contact our support team at support@trylumic.com. We are here to provide you with all the necessary information and to ensure your order is tracked all the way to your door.

Specific Deliveries:

For addresses located in states or island countries, please note that delivery times may be slightly longer due to specific logistical constraints.

Questions?

If you have any other questions or need additional information, our team is available by email at support@lumic.com. We are here to assist you and ensure your complete satisfaction.

At Lumic, your trust is our priority, and we work tirelessly to ensure that your organization products reach you with the utmost efficiency.